We have some exciting news to share that’s been months in the making. Actual Reports OÜ is now officially ISO/IEC 27001:2022 certified!
While it’s fantastic to have the certificate, we wanted to pull back the curtain on this journey. This wasn’t just about ticking a compliance box; it was about validating our deep-rooted commitment to your security and earning your trust through a rigorous, internationally recognized process. This post shares a bit about that journey, what ISO 27001 actually is, and why it’s a cornerstone of a secure partnership.
What is ISO 27001, Really?
In short, ISO/IEC 27001 is the world’s most recognized standard for Information Security Management Systems (ISMS). Think of it as a comprehensive blueprint for how a company should manage and protect its information assets. It’s not a simple checklist; it’s a holistic framework that forces a company to systematically examine its information security risks and then design and implement a complete set of policies, procedures, and controls to mitigate them.
The standard is built on three core principles:
- Confidentiality: Ensuring that information is only accessible to authorized individuals.
- Integrity: Safeguarding the accuracy and completeness of information and processing methods.
- Availability: Ensuring that authorized users have access to information when they need it.
For a company like ours, achieving this certification means an independent, accredited auditor has verified that our entire system—from how we develop our software to how we manage our infrastructure—operates under this robust security-first framework.
What Our ISO 27001 Certification Means for You, Our Customer
When you use our services, like the PDF Generator API, you are entrusting us with your data. Our ISO 27001 certification gives you verifiable proof that we take this responsibility with the utmost seriousness. Here’s what it means for you in practical terms:
- Enhanced Trust and Security: You can be confident that your data is protected by a system that meets the highest global security standards, significantly reducing the risk of data breaches.
- Guaranteed Reliability: A core part of the standard is ensuring business continuity and data availability. This means our services are designed to be resilient, so you can rely on us to be there when you need us.
- Assured Compliance: If you operate under regulations like GDPR, using an ISO 27001-certified vendor helps you meet your own compliance obligations by ensuring your supply chain is secure.
- A Commitment to Continuous Improvement: This isn’t a one-and-done award. ISO 27001 certification requires ongoing monitoring and periodic surveillance audits. It mandates that we continually improve our security posture to adapt to the ever-evolving threat landscape.
Our Journey: The Importance of Choosing the Right Partners
Our path to certification officially began in September 2024. We knew that while our commitment to security was strong, navigating the complexities of ISO 27001, especially as a fully remote company with a “bring-your-own-device” (BYOD) policy, would require expert collaboration.
This is where the power of choosing the right partners becomes undeniable. A successful certification journey isn’t just about internal effort; it’s about building a team of experts who share your vision.
We found our expert guide in SECNORA OÜ. Their deep experience and professionalism were invaluable. They didn’t just give us a list of tasks; they acted as true partners, helping us navigate the intricate requirements and perform the in-depth risk assessments that form the backbone of the ISMS. Their guidance was critical in translating our existing security practices into the formal, auditable structure required by ISO.
Furthermore, this process was dramatically accelerated because of the solid foundation built by our long-term DevOps partner, Entigo OÜ. For years, Entigo has managed our infrastructure with a “security-first” philosophy. This meant that many of the robust technical safeguards, monitoring systems, and access controls required by ISO 27001 were already deeply embedded in our operations. This pre-existing security maturity was a massive head start and a testament to the value of investing in quality infrastructure from day one.
A New Standard for Our Future
Achieving ISO 27001 certification was a challenging but incredibly rewarding process. It has formalized our security-driven culture and provided us with a framework for excellence that will benefit our customers for years to come. It’s more than a logo on our website; it’s a promise—a promise that your trust is well-placed and your data is secure.
This isn’t the end of the road. ISO 27001 is a commitment to continuous improvement. It’s a framework that is now baked into our company culture, ensuring that security remains at the forefront of everything we do, today and tomorrow.
