Privacy Notice

Actual Reports OÜ, a company incorporated under the laws of Republic of Estonia, seated in Pärnu mnt 278 Tallinn 11624 under the registration number 12318670 (hereinafter PDF Generator API) provides business-to-business services. Our aim, among others, is to use our website to allow our users to sign up, including for a free trial.

This Privacy Notice describes how PDF Generator API collects, uses, processes, and discloses your information, including personal information, related to your user account.

If you have any questions related to this notice or in case of any suspected infringement of your personal rights, please contact us at support@pdfgeneratorapi.com

What personal data do we collect

PDF Generator API collects data about users who request to use our service on our website. We collect users’ contact details, names, company names and e-mail addresses.

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our website, such as the operating system and the Internet service providers utilized and other similar information.

We use your information (including any questions of comments you sent to us) to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the Services.

Other services you link to your account

We receive information about you when you or your administrator integrate or link a third-party service with our Services. For example, if you create your account through third-party app store (e.g Zapier, Appian and others) or account.

For what purposes your personal data is processed

We will use the personal information users provide to enable us to create a trial account, provide the user with access to our service and provide customer support. Information on how the site is being interacted with is used in order to improve the service.

For what purposes your personal data is processed

We will use the personal information users provide to enable us to create a trial account, provide the user with access to our service and provide customer support. Information on how the site is being interacted with is used in order to improve the service.

Legal basis

The personal data is collected in order to provide the account for the free trial. The lawful basis for the processing of your contact information and customer support requests is fulfillment of the contract. The legal basis for the use of user interaction data is legitimate interest.

Direct marketing

If you decide to opt-in to our mailing list, you will receive e-mails that may include company news, updates, related product or service information, etc. If at any time the you would like to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail. We send these e-mails for the purpose of marketing and the legal basis for it is the user’s consent.

Recipients with whom personal data may be shared

Any data you provide will not be publicly displayed or shared to other users. Certain PDF Generator API employees have access to personal data to the extent necessary for the performance of their work duties.

Data subject’s rights

• Right to access - any user may get information regarding his/her personal data.
• Right to data portability - Any user has the right to receive their personal data from us in a structured, commonly used and machine-readable format and to independently transmit those data to a third party, in case our processing is based on user’s consent or fulfilling the contract and carried out by automated means.
• Right to erasure. Any user has the right to have personal data we process about the user erased from our systems if the personal data are no longer necessary for the related purposes.
• To exercise any of the abovementioned rights, the user should contact PDF Generator API support. We may reject requests that are unreasonably repetitive, excessive or manifestly unfounded.

Data retention

We do not store the personal data for longer than is necessary for providing. Typically, we store users’ personal data for as long as the user has received the demo or for as long as we have another purpose to do so. We erase personal data after the above described storage period or when the user requests us to erase his/her personal data. In the event of a dispute, the personal data will be retained until an agreement is reached or until the due date for the claim expires. The personal data is stored in secure servers in the European Union.

Changes

We may update this Privacy Notice at any time if required in order to reflect changes in our data processing practices, in personal data protection laws or otherwise.

Dispute resolution

The supervisory authority is the Estonian Data Protection Inspectorate (www.aki.ee) which can be contacted via e-mail info@aki.ee.